Sales Coordinator-Willow Grove

Arbor Material Handling, Inc. is seeking qualified candidates for a Sales Coordinator position in our Willow Grove, PA office. The individual in this role must possess the ability to work independently as a member of the sales support group to facilitate the day-to-day administrative activities for the sales team.  


  • Coordinate with sales team to effectively support the sales, order, and delivery processes
  • Order equipment with the factory and vendors as stipulated on orders
  • Ensure order entry and customer communications are performed with utmost accuracy and attention to detail; verifies customer billing information, matches customer purchase authorizations or purchase orders to ensure accuracy for invoicing
  • Provide support to the sales team with rapid response to requests for information, assistance and other inquiries pertaining to orders, time frames and customer service
  • Coordinate day-to-day activities for order fulfillment and logistics with various internal departments and customers; clearly communicate all details pertaining to orders, changes, exceptions
  • Communicate changes in scheduling to appropriate parties both internally and externally
  • Follow order/delivery process throughout to verify accurate completion of all related tasks and complete customer satisfaction
  • Provide reports on sales and order activity
  • Work with accounting team members on receivables and billing to resolve issues as they arise to ensure timely payment and complete customer satisfaction


  • Knowledge of general office business practices, preferably in a sales environment
  • Knowledge and confidence in using Microsoft Office (Word, Excel, Outlook) applications as well as web applications as needed
  • Ability to prioritize workload and maintain flexibility while working as part of a team
  • Ability to multi-task and remain focused while working in a fast-paced environment
  • Ability and aptitude to learn company systems and applications relating to work tasks (specific systems training will be provided)
  • Exceptional Organizational Skills; Extreme attention to detail
  • Strong business verbal and written communication skills
  • Exceptional Phone and Customer Service Skills
  • Some overtime hours may be required as business and deadlines demand


  • High School diploma required; Some college preferred
  • 3 -5 years' experience working in a professional administrative environment
  • Sales coordination experience highly desirable
  • Confident computer skills including use of Microsoft Word, Outlook and Excel
  • CRM software experience preferred
  • Strong organizational skills
  • Ability to multi-task in a fast-paced environment
  • IRIUM experience desirable, but not required


  • Competitive starting wage based on experience
  • Health benefits including Medical, Dental, Vision, and Flexible Spending Plans
  • 401k with company contribution
  • Company-paid Life and Disability insurances
  • PTO (accrued with tenure)
  • Paid holidays



Arbor Material Handling is a recognized market leader throughout the Tri-State area for developing and deploying Material Handling solutions. For more than 40 years we have based our successful performance on finding and developing the best Associates in the industry. If you're looking for a challenging, rewarding career where you can make a difference, then Arbor Material Handling is for you! As our business has grown and evolved, we have recognized three critical, yet simple, elements to our success: Our customers, our suppliers, and our teammates. Our corporate culture, The Arbor Way, is based in three key areas; Respect, Trust and Positive influence which we look for in all potential new Arbor teammates.

If you have any questions about this current job opening, or would like to apply, please apply here.