Arbor Material Handling is seeking qualified candidates for several Field Service Technician positions. In this position, you will be working on various types of forklifts on site at customer locations and must provide complete customer satisfaction in a polite and professional manner. The Field Service Technician is responsible for the inspection, analysis, maintenance and repair of all equipment at each account within the assigned geographic territory as contracted with Arbor Material Handling.
This position requires mechanical, hydraulic and electrical skills that are typically performed while working in the automotive industry, and computer skills necessary to report daily activities, work hours and communicate with management on the company-supplied computer. A company work van is provided for direct travel and return each day from the technician’s home to customer locations and occasionally to the Willow Grove, PA office. Specialty tools and uniforms are also provided.
FIELD SERVICE TECHNICIAN RESPONSIBILITIES
- Repairs and maintains, in accordance with diagrams, sketches, operation manuals, and manufacturer's specifications various models of forklifts using hand tools, power tools and precision-measuring and testing instruments
- Observes mechanical devices in operation; diagnoses and locates causes of problems
- Dismantles devices to gain access to and remove defective parts
- Examines form and texture of parts to detect imperfections; determines appropriate replacement parts; orders parts
- Adjusts functional parts of devices and control instruments
- Repair or replace defective parts, both mechanical and electrical components as needed using appropriate hand tools and power tools
- Installs special functional and structural parts in devices, using hand tools. Starts devices to test their performance. Lubricates and cleans parts
- Performs scheduled maintenance to maintain proper working order as well as preventive maintenance to avoid potential operational issues
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent Mechanical and Electrical troubleshooting skills
- Basic knowledge of automotive, mechanical, hydraulics and/or pneumatic systems
- Computer skills with basic knowledge of using email (Outlook) and service reporting software
- Excellent written and oral communication skills
- Ability to lift/move between 75-100 pounds
- Ability to work independently
- Availability to work overtime and occasional on call shifts
- Ability to pass an in-house company certification exam
- A professional demeanor
- A superior level of customer service that promotes goodwill between the company, customer, and other Arbor Material Handling associates.
- Excellent written and oral communication skills
- A superior level of customer service that promotes goodwill between the company, customer, and other Arbor Material Handling associates.
OUR BENEFITS
- Experienced based starting wage
- Extensive training on Forklift Maintenance
- Career Advancement Opportunities
- Company Vehicle
- Flexible work hours
- Specialty Tools
- Uniforms
- Medical, Dental, Vision
- 401k – Include employer match program
ABOUT ARBOR MATERIAL HANDLING INC.
Arbor Material Handling is a recognized market leader throughout the Tri-State area for developing and deploying Material Handling solutions. For more than 40 years we have based our successful performance on finding and developing the best Associates in the industry. If you're looking for a challenging, rewarding career where you can make a difference, then Arbor Material Handling is for you! As our business has grown and evolved, we have recognized three critical, yet simple, elements to our success: Our customers, our suppliers, and our teammates. Our corporate culture, The Arbor Way, is based in three key areas; Respect, Trust and Positive influence which we look for in all potential new Arbor teammates.
If you have any questions about this current job opening, or would like to apply, please apply here.
