Service: Get The Attention You Deserve. Every Day.
Arbor’s “Customer First” approach is more than a business philosophy. It’s a guarantee for achieving the service levels our customers demand.
At Arbor Material Handling, service is the root cause for why our customers hire us again each and every day. We take immense pride in how we partner with them, and do whatever it takes for them to be successful. And we will do the same for your business.
Because our focus is on you and helping you achieve your goals, we assign a strategic team of highly experienced customer service representatives and factory trained and certified technicians to manage the day to day and long term aspects of all the lift truck products and services you receive from us.
We understand that when you need service, you need it done right and you need it done now. Our team of service professionals are able to address most problems soon after you contact us and will have you moving product at full capacity in no time. Our fully equipped field service vans feature the latest diagnostic equipment so we can get you answers as quickly as possible, and provide on-site solutions as needed.
For after hours maintenance, call 215-657-2700 and follow prompts. We provide 24-hour service 7 days a week.
The Arbor Service Advantage includes:
- Certified technicians
- Four hours on-site response time
- On-site diagnostics and repair
- Customer care representative assists in cost reduction and
operator training - Detailed reporting of lift truck service history
- Comprehensive technical solution manuals
- OEM and aftermarket parts selection
Arbor Material Handling Service Center
Contact Information:
215-657-2700 (Willow Grove)
610-336-9444 (Allentown)
856-963-2700 (New Jersey)
302-328-6600 (Delaware)
For more information about our service capability,
please contact us today.